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SimpleHelp · SimpleHelp

CVE-2026-48558

SimpleHelp Authentication Bypass Vulnerability

CISA KEV record

CISA date added
2026-06-29
CISA due date
2026-07-02
Known ransomware use
Unknown

NVD risk context

9.5 CRITICAL

CVSS is a technical severity score. CISA’s KEV status remains the evidence that this vulnerability is known to be exploited.

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Attack vector
Network
The vulnerable service can be reached remotely over a network.
Attack complexity
Low
Exploitation does not require unusual conditions beyond normal attacker control.
Attack requirements
Present
Exploitation depends on an additional condition beyond attacker control.
Privileges required
None
The attacker does not need an existing account or privileges.
User interaction
None
No action by another user is required.

Description

SimpleHelp contains an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication.

Required action

Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.

NVD reference index

Vendor and remediation references

NVD has tagged these sources as vendor advisories, patches, mitigations, or release notes.

Other NVD references (3)

MITRE CWE context

CWE classification

CWE-347 Improper Verification of Cryptographic Signature

The product does not verify, or incorrectly verifies, the cryptographic signature for data.

View official MITRE CWE details ↗

NVD record timing

NVD record timeline

These dates describe NVD’s record, not CISA’s KEV addition or remediation due date.

NVD published
Jun 12, 2026, 06:16 PM UTC
When NVD first published this CVE record.
NVD last updated
Jun 30, 2026, 01:03 PM UTC
When NVD last changed its analysis or record data.
Advanced: view the technical CVSS vector

This standardized code is intended for security tools and technical analysts. The plain-language risk summary above explains its main points.

CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

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CISA notes

https://simple-help.com/security/simplehelp-security-update-2026-05 ; BOD 26-04: https://www.cisa.gov/news-events/directives/bod-26-04-prioritizing-security-updates-based-risk ; Forensics Triage Requirements: https://www.cisa.gov/news-events/directives/bod-26-04-implementation-guidance-prioritizing-security-updates-based-risk ; https://nvd.nist.gov/vuln/detail/CVE-2026-48558