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ServiceNow · Utah, Vancouver, and Washington DC Now Platform

CVE-2024-5217

ServiceNow Incomplete List of Disallowed Inputs Vulnerability

CISA KEV record

CISA date added
2024-07-29
CISA due date
2024-08-19
Known ransomware use
Unknown

NVD risk context

9.2 CRITICAL

CVSS is a technical severity score. CISA’s KEV status remains the evidence that this vulnerability is known to be exploited.

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Attack vector
Network
The vulnerable service can be reached remotely over a network.
Attack complexity
Low
Exploitation does not require unusual conditions beyond normal attacker control.
Attack requirements
Present
Exploitation depends on an additional condition beyond attacker control.
Privileges required
None
The attacker does not need an existing account or privileges.
User interaction
None
No action by another user is required.

Description

ServiceNow Washington DC, Vancouver, and earlier Now Platform releases contain an incomplete list of disallowed inputs vulnerability in the GlideExpression script. An unauthenticated user could exploit this vulnerability to execute code remotely.

Required action

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

NVD reference index

Vendor and remediation references

NVD has tagged these sources as vendor advisories, patches, mitigations, or release notes.

Other NVD references (3)

MITRE CWE context

CWE classification

CWE-184 Incomplete List of Disallowed Inputs

The product implements a protection mechanism that relies on a list of inputs (or properties of inputs) that are not allowed by policy or otherwise require other action to neutralize before additional processing takes place, but the list is incomplete.

View official MITRE CWE details ↗

NVD record timing

NVD record timeline

These dates describe NVD’s record, not CISA’s KEV addition or remediation due date.

NVD published
Jul 10, 2024, 05:15 PM UTC
When NVD first published this CVE record.
NVD last updated
Jun 17, 2026, 08:15 AM UTC
When NVD last changed its analysis or record data.
Advanced: view the technical CVSS vector

This standardized code is intended for security tools and technical analysts. The plain-language risk summary above explains its main points.

CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

View NVD record ↗

CISA notes

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648313; https://nvd.nist.gov/vuln/detail/CVE-2024-5217