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ServiceNow · Utah, Vancouver, and Washington DC Now Platform

CVE-2024-4879

ServiceNow Improper Input Validation Vulnerability

CISA KEV record

CISA date added
2024-07-29
CISA due date
2024-08-19
Known ransomware use
Unknown

NVD risk context

9.3 CRITICAL

CVSS is a technical severity score. CISA’s KEV status remains the evidence that this vulnerability is known to be exploited.

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Attack vector
Network
The vulnerable service can be reached remotely over a network.
Attack complexity
Low
Exploitation does not require unusual conditions beyond normal attacker control.
Attack requirements
None
No additional attack condition is required.
Privileges required
None
The attacker does not need an existing account or privileges.
User interaction
None
No action by another user is required.

Description

ServiceNow Utah, Vancouver, and Washington DC Now Platform releases contain a jelly template injection vulnerability in UI macros. An unauthenticated user could exploit this vulnerability to execute code remotely.

Required action

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

NVD reference index

Vendor and remediation references

NVD has tagged these sources as vendor advisories, patches, mitigations, or release notes.

Other NVD references (3)

MITRE CWE context

CWE classification

CWE-1287 Improper Validation of Specified Type of Input

The product receives input that is expected to be of a certain type, but it does not validate or incorrectly validates that the input is actually of the expected type.

View official MITRE CWE details ↗

NVD record timing

NVD record timeline

These dates describe NVD’s record, not CISA’s KEV addition or remediation due date.

NVD published
Jul 10, 2024, 05:15 PM UTC
When NVD first published this CVE record.
NVD last updated
Jun 17, 2026, 08:03 AM UTC
When NVD last changed its analysis or record data.
Advanced: view the technical CVSS vector

This standardized code is intended for security tools and technical analysts. The plain-language risk summary above explains its main points.

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

View NVD record ↗

CISA notes

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645154; https://nvd.nist.gov/vuln/detail/CVE-2024-4879