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Zoho · ManageEngine

CVE-2019-8394

Zoho ManageEngine ServiceDesk Plus (SDP) File Upload Vulnerability

CISA KEV record

CISA date added
2021-11-03
CISA due date
2022-05-03
Known ransomware use
Unknown

NVD risk context

6.5 MEDIUM

CVSS is a technical severity score. CISA’s KEV status remains the evidence that this vulnerability is known to be exploited.

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Attack vector
Network
The vulnerable service can be reached remotely over a network.
Attack complexity
Low
Exploitation does not require unusual conditions beyond normal attacker control.
Privileges required
Low
The attacker needs limited privileges before exploiting the issue.
User interaction
None
No action by another user is required.

Description

Zoho ManageEngine ServiceDesk Plus (SDP) contains an unspecified vulnerability that allows remote users to upload files via login page customization.

Required action

Apply updates per vendor instructions.

NVD reference index

Vendor and remediation references

NVD has tagged these sources as vendor advisories, patches, mitigations, or release notes.

Other NVD references (3)

MITRE CWE context

CWE classification

CWE-434 Unrestricted Upload of File with Dangerous Type

The product allows the upload or transfer of dangerous file types that are automatically processed within its environment.

View official MITRE CWE details ↗

NVD record timing

NVD record timeline

These dates describe NVD’s record, not CISA’s KEV addition or remediation due date.

NVD published
Feb 17, 2019, 04:29 AM UTC
When NVD first published this CVE record.
NVD last updated
Jun 17, 2026, 02:41 AM UTC
When NVD last changed its analysis or record data.
Advanced: view the technical CVSS vector

This standardized code is intended for security tools and technical analysts. The plain-language risk summary above explains its main points.

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

View NVD record ↗

CISA notes

https://nvd.nist.gov/vuln/detail/CVE-2019-8394